Terms & Conditions for rr44 — Bangladesh Players

To be eligible to register and maintain an active account on rr44, you must satisfy all of the following conditions at all times:

1. You are a natural person aged 21 years or older. rr44 enforces a strict minimum age of 21 for all players. Registration by or on behalf of any person under the age of 21 is strictly forbidden.
2. You have the full legal capacity to enter into a binding contract under the laws applicable to your jurisdiction.
3. You are not accessing the platform from a jurisdiction where online gambling is explicitly prohibited by applicable law. It is your sole responsibility to determine whether your use of rr44 complies with the laws of your location.
4. You are not a current or former employee, contractor, director, officer, or close relative of any employee of rr44 or any of its affiliated game providers or service partners, unless rr44 has provided written consent to your participation.
5. You have not previously been self-excluded from rr44, and you are not subject to any active self-exclusion restriction on your account.
6. All registration information you provide is accurate, complete, and truthful at the time of submission and throughout your use of the platform.

rr44 reserves the right to verify eligibility at any point and to suspend or close accounts where eligibility criteria are found not to be met, with any resulting balance subject to review.

Each eligible person may register one account only on the rr44 platform. The creation of duplicate, multiple, or shared accounts is strictly prohibited and constitutes a material breach of these Terms & Conditions. rr44 reserves the right to merge, suspend, or permanently close any duplicate accounts and to void any associated transactions or balances without prior notice.

During registration, you are required to provide accurate personal information including your full legal name, date of birth, and a valid contact method. You agree to keep this information current and to notify rr44 of any changes by contacting our support team.

You are solely responsible for maintaining the confidentiality of your rr44 Login credentials, including your username and password. You must not share your login details with any third party. All activity conducted through your account is your sole responsibility, whether or not you authorised that activity. If you suspect unauthorised access to your account, you must notify rr44 immediately at [email protected].

rr44 reserves the right to decline any registration application at its sole discretion without being required to provide a reason for that decision.

rr44 conducts identity verification (KYC) in compliance with responsible gaming and anti-fraud standards. You may be required to submit identity documents at the time of registration, prior to any withdrawal, or at any other time rr44 deems appropriate.

Acceptable identity documents include, but are not limited to: National Identity Card (NID), valid passport, or birth certificate. Documents must be legible, unaltered, and submitted in a format accepted by the rr44 verification team.

Accounts that have not completed KYC verification may have restricted access to certain platform features, including but not limited to withdrawal processing. rr44 reserves the right to withhold withdrawal requests pending the satisfactory completion of identity verification.

All identity documents submitted to rr44 are handled in accordance with the rr44 Privacy Policy and are used solely for verification and regulatory compliance purposes.

All deposits and withdrawals on the rr44 platform are denominated in Bangladeshi Taka (BDT). The following payment methods are currently supported: bKash, Nagad, Rocket, Upay, City Bank, and BRAC Bank transfers. Available methods may be updated from time to time; current options are always displayed within the rr44 cashier section.

Deposits:

• Minimum deposit: ৳200 per transaction.
• Deposits are credited to your account balance upon confirmed receipt from your payment provider.
• rr44 does not charge deposit fees; however, your payment provider may apply their own transaction charges.
• Deposits must originate from a payment account registered in your own name. Third-party deposits are not permitted.

Withdrawals:

• Minimum withdrawal: ৳500 per transaction.
• Withdrawals are processed to the same payment method used for the most recent deposit where technically possible.
• Completed KYC verification is required before any withdrawal is processed.
• Withdrawal requests are typically processed within 24 hours of submission during normal operating conditions. Processing times may vary during periods of high volume or due to payment provider delays outside rr44's control.
• rr44 reserves the right to conduct additional fraud and security checks prior to approving any withdrawal, which may extend processing time.
• Bonus funds are not directly withdrawable; they must be converted to real-money funds by satisfying applicable wagering requirements before a withdrawal request can include those funds.

rr44 offers bonuses, promotional credits, free bets, and other incentive programmes to eligible players from time to time. All offers are subject to the following general conditions in addition to any promotion-specific terms published alongside the individual offer:

• Wagering Requirements: Bonus funds are subject to a wagering requirement before they may be converted to withdrawable real-money funds. The specific wagering multiplier applicable to each bonus is stated in the individual promotion terms.
• Game Contributions: Different game categories contribute at different rates toward wagering requirements. Live casino games, slots, and crash games may carry different contribution weightings. Full details are provided in each offer's terms.
• Time Limits: All bonuses carry an expiry period. Bonus funds not wagered within the stated period will be forfeited automatically.
• Minimum Odds: Where a bonus is linked to sports or cricket betting, a minimum qualifying odds requirement may apply. Bets placed below the stated minimum odds will not contribute to wagering requirements.
• One Bonus at a Time: Only one bonus may be active on a player's account at any given time unless rr44 explicitly states otherwise in a specific promotion's terms.
• Abuse Prevention: rr44 reserves the right to withdraw, amend, or void any bonus where there is evidence of bonus abuse, manipulation, or where wagers have been placed with the sole intent of satisfying wagering requirements without genuine recreational gaming intent.

rr44 may modify, suspend, or discontinue any promotional programme at any time. Material changes to ongoing promotions will be communicated to affected players with reasonable notice.

Each game and betting market on the rr44 platform is governed by its own specific rules, which are accessible from within the game interface or the applicable betting market page. Players are responsible for familiarising themselves with the rules of each game before placing any wager.

In the event of any discrepancy between the specific game rules and these Terms & Conditions, the specific game rules shall take precedence for matters relating to that game's conduct and outcomes. For all other matters, these Terms & Conditions prevail.

All game outcomes on rr44 are determined by certified random number generation (RNG) technology where applicable, or by live dealer procedures in the case of live casino games operated by providers including Evolution Gaming, Ezugi, and others. rr44 does not manipulate game outcomes.

For cricket and sports betting markets:

• All bets are accepted at the odds displayed at the time the wager is confirmed.
• rr44 reserves the right to suspend or void betting markets in the event of suspected match manipulation, data feed errors, or events of force majeure.
• In-play betting markets may be suspended at any time without prior notice.
• Settlement of winning bets will occur after the relevant official result is confirmed. For cricket matches, rr44 follows the official result as declared by the relevant governing body (ICC, BCB, or equivalent).

Wagers that have been confirmed and accepted cannot be cancelled by the player. rr44 reserves the right to void bets placed on erroneous odds or odds clearly resulting from a technical error.

The following conduct is strictly prohibited on the rr44 platform. Any player found to have engaged in prohibited conduct may have their account suspended or permanently closed, with all associated balances subject to forfeiture:

• Registering more than one account, or allowing another person to use your account.
• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Attempting to exploit software vulnerabilities, bugs, or errors in the platform to gain an unfair advantage.
• Using automated software, bots, scripts, or artificial intelligence to place bets or interact with the platform in any way not sanctioned by rr44.
• Engaging in collusion with other players to manipulate game outcomes or betting markets.
• Using proceeds from illegal activities to fund an rr44 account (money laundering).
• Depositing funds via payment methods not registered in your own name, or facilitating third-party payments on behalf of another person.
• Engaging in arbitrage betting strategies or bonus abuse with the intent of extracting value without genuine recreational gaming participation.
• Harassing, threatening, or abusing other players or rr44 staff in any communication channel.
• Attempting to access or interfere with any other player's account.

rr44 cooperates fully with law enforcement authorities and will share relevant account and transaction data where legally required to do so.

All content on the rr44 platform, including but not limited to the rr44 brand name and logo, website design, text, graphics, game interfaces, software, and compiled data, is the intellectual property of rr44 or its licensed content providers and is protected by applicable intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the rr44 platform solely for their personal, recreational, non-commercial gaming purposes. This licence does not grant any right to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any rr44 content.

Game software and content provided by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remain the intellectual property of those respective providers and are subject to their own intellectual property protections.

Any unauthorised use of rr44 intellectual property is a material breach of these Terms & Conditions and may result in legal action.

rr44 collects, processes, and stores personal data in accordance with the rr44 Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the rr44 platform, you consent to the collection and use of your personal data as described in that policy.

rr44 collects personal data including your name, date of birth, contact details, payment information, and gaming activity records for the purposes of account management, identity verification, payment processing, fraud prevention, responsible gaming compliance, and platform improvement.

rr44 employs SSL encryption and industry-standard security measures to protect your personal data. rr44 does not sell personal data to third parties for marketing purposes. Data may be shared with payment processors, game providers, and regulatory or law enforcement bodies where required by law or necessary for operational purposes.

For full details of your data rights and how rr44 handles your information, please review the rr44 Privacy Policy at rr44.io/privacy-policy.

rr44 takes its responsible gaming obligations seriously and provides all players with a suite of tools designed to support safe gambling behaviour:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps in BDT via their account settings. Limit reductions take effect immediately; increases are subject to a 48-hour review period.
• Session Time Reminders: Players may configure on-screen notifications to alert them when a specified duration of play has elapsed.
• Cooling-Off Period: Players may request a temporary suspension of their account for a defined period ranging from 24 hours to six months.
• Self-Exclusion: Players who wish to permanently exclude themselves from rr44 may do so at any time by contacting our support team. Self-exclusion requests are irreversible for the stated exclusion period.
• Reality Checks: Periodic on-screen notifications remind players of time spent and amounts wagered during active sessions.

rr44 strictly prohibits gambling by persons under the age of 21. If you are concerned about a minor accessing the platform via your device, please use appropriate parental control software to restrict access.

If gambling is no longer a source of entertainment and is causing financial or personal distress, please contact our 24/7 English-language support team at [email protected] or visit rr44.io/responsible-gaming for guidance and resources.

To the fullest extent permitted by applicable law, rr44 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the rr44 platform, including but not limited to:

• Loss of winnings, profits, or revenue.
• Interruption of service due to technical failures, maintenance, or circumstances beyond rr44's reasonable control.
• Errors, inaccuracies, or omissions in game outcomes or odds resulting from third-party data feed failures.
• Unauthorised access to your account where such access results from your failure to maintain adequate security of your credentials.
• Delays in payment processing caused by third-party payment providers including bKash, Nagad, Rocket, and Upay.

rr44's total aggregate liability to any player in connection with any single event or series of related events shall not exceed the amount deposited by that player in the 30-day period immediately preceding the event giving rise to the liability.

Nothing in these Terms & Conditions shall exclude or limit rr44's liability for fraud, gross negligence, or any other matter that cannot be excluded or limited under applicable law.

rr44 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — meaning they meaningfully alter your rights or obligations as a player — rr44 will provide reasonable advance notice via a prominent notice on the platform or by direct communication to your registered contact method.

Non-material amendments, such as corrections of typographical errors, clarifications of existing provisions, or updates to reflect changes in regulatory terminology, may be made without prior notice and will take effect upon publication at rr44.io/terms-conditions.

The version date displayed at the top of this document indicates when these Terms & Conditions were last substantively revised. Players are encouraged to review this page periodically. Continued use of the rr44 platform following any amendment constitutes acceptance of the revised terms.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the applicable laws governing the rr44 operating entity, without prejudice to any mandatory consumer protection provisions that may apply in the player's country of residence.

In the event of a dispute between a player and rr44, the player should first contact our support team at [email protected] to seek an informal resolution. rr44 commits to responding to all formal complaints within five business days of receipt and to making reasonable efforts to resolve disputes fairly and promptly.

Where a dispute cannot be resolved informally, the parties agree to submit the matter to binding arbitration in accordance with the rules applicable to the rr44 operating entity before resorting to any court proceedings. Nothing in this clause prevents either party from seeking urgent injunctive or interim relief from a court of competent jurisdiction.

If you have any questions, concerns, or formal complaints regarding these Terms & Conditions or the rr44 platform, please contact our support team using the details below. All communications should be submitted in English.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget within the rr44 platform after completing the rr44 Login.
• Response Time: Email enquiries are acknowledged within 24 hours (BST). Formal complaints receive a substantive response within five business days.

rr44 serves players across Bangladesh including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Our support team operates in English and is available at all hours including weekends and public holidays.